2022 Buick Encore

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the front heated/ventilated seats, front heated seats, or rear heated seats are not functional on certain 2022-2023 model year vehicles listed above, built beginning November 15, 2021. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for a no additional cost retrofit to enable the feature. Dealers are to replace the front seat heater control module, reprogram the body control module and on some vehicles, reprogram the HVAC control module. Note: Some vehicles may also require an additional retrofit of the Left and Right Front Seat Cushion Ventilation Blower in order to restore full functionality of the ventilated seats. Vehicles built with this condition can be identified by RPO 040. DO NOT replace the Left or Right Front Seat Cushion Ventilation Blower at this time.

This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.